Terms & Conditions

Last updated: April 4, 2026

These Terms and Conditions (the “Terms”) govern your access to and use of the ProSEO website, services, and software (the “Service”). By using ProSEO, you agree to these Terms. If you do not agree, do not use the Service.

1. Company Information

Lumynex LLC operating as ProSEO (“we,” “our,” or “us”).
Mailing Address: ProSEO LLC, P.O. Box 312, Melissa, TX 75454.
Contact Email: lnex@proseohq.com.

2. Eligibility

You must be at least 18 years old to use the Service. By registering, you confirm you meet this requirement.

3. Accounts

To use ProSEO, you must create an account with accurate and complete information. You are responsible for maintaining the confidentiality of your login credentials. We may suspend or terminate accounts that violate these Terms.

4. Subscriptions and Credits

ProSEO offers subscription plans that provide a 30 day allocation of credits. Credits are consumed when generating listings. Credits reset on the billing date each 30 day cycle and do not roll over. Unused credits expire at the end of the billing cycle.

Upgrades: If you upgrade mid-cycle, additional credits are added to your remaining balance. At your next renewal, your plan resets to the credits for your selected tier.

Free Trials: One free trial is allowed per user/device. Abuse of free trials may result in suspension or termination.

Cancellations: If you cancel, you retain access until the end of your billing cycle. Unused credits after the billing cycle expire.

5. Refund Policy

Refunds are generally not provided. Exceptions include cases where credits were not delivered. In such cases, we will issue a full refund and provide that month’s credits free of charge. We reserve the right to issue refunds or credits on a case-by-case basis at our sole discretion.

6. Acceptable Use

You agree not to use ProSEO for any unlawful, infringing, or abusive purposes. This includes generating content that violates Etsy’s policies, infringes third-party intellectual property, or engages in deceptive practices. We may suspend or terminate accounts engaged in abuse.

7. Intellectual Property

All rights, title, and interest in ProSEO remain our property. Users retain ownership of the outputs they generate, but remain responsible for ensuring compliance with applicable laws and Etsy’s policies. By providing feedback, you grant us a non-exclusive license to use it to improve our Service.

8. Third-Party Services

ProSEO relies on third-party providers, including but not limited to OpenAI, AWS, Stripe, SaaS Pegasus, MailChimp, and Google Workspace. Your use of the Service is also subject to their terms and policies, which may change. We are not responsible for downtime, errors, or changes introduced by third-party providers.

9. Disclaimers and Limitation of Liability

ProSEO is provided on an “as-is” basis without warranties of any kind. We do not guarantee specific results such as Etsy rankings or sales. To the fullest extent permitted by law, our liability is limited to the fees you paid us in the 12 months preceding the claim. We are not liable for indirect, consequential, or incidental damages.

10. Termination

We may suspend or terminate accounts for non-payment, abuse, legal risk, or repeated intellectual property complaints. Upon termination, your access to credits and the Service will cease immediately.

11. Governing Law, Arbitration, and Disputes

These Terms are governed by the laws of Texas, without regard to conflict of laws principles. Any dispute shall be resolved through binding arbitration under the rules of the American Arbitration Association. Users waive the right to participate in class-action lawsuits, and must bring claims individually.

12. DMCA Policy

If you believe content generated through ProSEO infringes your copyright, please send a DMCA notice to our Designated Agent:

DMCA Agent, ProSEO
Address: ProSEO LLC, P.O. Box 312, Melissa, TX 75454
Email: lnex@proseohq.com

13. Changes to Terms

We may update these Terms from time to time. We will provide notice of material changes. Your continued use of ProSEO after changes become effective constitutes acceptance of the revised Terms.

14. Privacy Policy

Please review our Privacy Policy to understand how we collect, use, and share your information.